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Élora Collection

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FREQUENTLY ASKED QUESTIONS

Who is Elora?

Élora is a boutique dedicated to well-being, beauty, and everyday comfort. We select innovative, effective, and accessible products to effortlessly enhance your routine.

Where are the products shipped from?

Our products are shipped from various logistics centers to ensure you get the best value for money and fast delivery.

What are the delivery times?

Our delivery times are generally 6 to 14 business days depending on your location.

A tracking number is sent to you as soon as your order is shipped.

What payment methods do you accept?

We accept secure payments by:

  • Credit card (Visa, Mastercard)
  • Apple Pay / Google Pay

    All transactions are 100% secure.


Can I return a product?

Yes, you have 14 days after receipt to contact us if you wish to return an item.
Together, we will find the best solution (refund or exchange).

Do you offer any deals or promotions?

Yes, we regularly offer exclusive deals and discounts.

Remember to sign up so you don't miss anything!

Do you deliver internationally?

Yes, we deliver to several countries. Delivery times may vary depending on the destination.

Are your products tested?

Yes, all our products are carefully selected and tested to guarantee quality, efficacy, and safety before being offered on Élora.

How can I contact customer service?

Our customer service is available by email:

📧 supportelora@gmail.com

We generally respond within 24 to 48 hours.

Free delivery
Easy returns
Secure payment